Payments
How payments work with Mollie
Payments
QuickServe uses Mollie for payment processing. All payments are handled securely — you never touch card details.
How it works
- Customer taps "Pay" in the order app
- They're redirected to Mollie's payment page
- They pay via iDEAL, credit card, Bancontact, or other methods
- Mollie sends a webhook to QuickServe confirming the payment
- The order is created and appears on the admin panel
Payment statuses
| Status | Meaning |
|---|---|
| Paid | Payment confirmed by Mollie |
| Pending | Payment initiated but not yet confirmed |
| Failed | Payment was declined or cancelled |
Note: Orders only appear on the admin panel after payment is confirmed. You'll never see an unpaid order in your queue.
Refunds
Refunds are handled through the Mollie dashboard directly. QuickServe does not process refunds — contact your event admin who has Mollie dashboard access.
Test vs Live payments
The system supports both test and live payment modes:
- Live mode — real payments with real money (production)
- Test mode — simulated payments for testing (no money charged)
Warning: Make sure the API is configured with a
live_Mollie key for production events. Test keys (test_) will show a "test mode" banner on the payment page.